Manually Move your Data
When Import Identity or Rebuild Fails
Move to a new Identity -same version
Some users are having problems importing their data into Entourage 2008 or soon after having serious database failure with their 2008 Identity. When this happens, you need to start a new Identity and manually move over your data. There is no import option for an Identity for the same version. Once data has been manually moved into a new Identity, users are reporting stable working Identities.
- You can import from an older version to a newer version. eg. OE to Entourage 2001, Entourage X, 2004 tor 2008.
- You cannot import from a newer version to an older version. e.g. Entourage X to Entourage 2001, or Entourage 2008 to Entourage 2004.
- You cannot import from the same version of Entourage. e.g. Entourage 2004 to Entourage 2004 or Entourage 2008 to Entourage 2008.
Options
Force an Update (X, 2004 to 2008)
If the Setup Assistant , First Run Setup Wizard, or File | Import. fails, you can try to force an update. Move your Main Identity folder from your previous version of Office into, the Office 2008 Identities folder. Your old Main Identity will overwrite the new blank Main Identity. (If Entourage 2008 has not created an Office 2008 Identities folder, then open Entourage 2008 and let it create one.) Open Entourage and it should start a lengthy updating process. If this fails, then go to step 2, 3 or 4 above. All are options to bring over your data without going through the update process.
Entourage X- How to manually move your data.
Entourage 2004 and 2008- How to manually move your data
Import Apple Mail manually if Import fails